Northern Rivers & Gold Coast
AI agents for trades businesses
Hiring an appointment setter or admin? What if you didn't need to.
Run a trade? See how it works for tradies →
Skiply builds and runs managed AI agents for plumbers, electricians and builders — they answer every call, book the quote visit, and chase the quotes you've already sent, all while you stay on the tools. The admin of a full-time hire, for a fraction of the wage.
Appointment setter
DemoYour customer, booking themselves in
Hi — can I book a roof inspection?
Sure thing. Tuesday 10:00am is free — want it?
Perfect, yes please.
Booked: Tuesday 10:00am ✓
via chatbot or voice agent
It's 9pm. You're at the kitchen table doing quotes. Again.
Three calls went to voicemail today while you were on the tools. One of them was a job worth thousands — and they didn't leave a message. They just rang the next business on Google. You'll never know it happened.
Meanwhile that same work — the calls, the bookings, the follow-ups — is quietly running itself for the businesses that got ahead of it. That gap gets wider every month you spend doing admin at the kitchen table. That's the gap we close — built around whatever actually pays off for you, whether that's revenue, costs or your time back.
Or… it just runs itself
Knock off knowing nothing slipped.
The calls get answered, the bookings get taken and the follow-ups go out — while you're off the tools. That's what “pays off” actually feels like: the business keeps earning, and you get your evenings and weekends back.
See how it works →Built for trades first
Made for the trades — and the businesses next door to them.
Skiply started with tradies: plumbers, electricians and builders losing jobs to missed calls and burning their nights on quotes. That's still where we do our deepest work — but the same agents answer, book and follow up for plenty of other service businesses too. Never a generic bot dropped on your site; always built around how your trade actually runs.
AI for trades & construction
Missed calls answered, quote visits booked, and quotes chased before they go cold — the admin of a hire, without the wage. Our deepest playbook.
Also built for
Professional Services→
Billable hours don't happen while you're playing phone tag. Intake that runs itself.
Mortgage Brokers & Financial Services→
Leads go cold in hours, not days. Be the first broker to respond, every single time.
Real Estate & Property Services→
Listing enquiries at 9pm, maintenance calls at 6am, opens all week — triaged and booked without you.
Health Services→
Patients who can't get through book somewhere else. Keep the front desk human and the phone always answered.
Retail & Hospitality→
The phone rings through the lunch rush and nobody can grab it. Those bookings don't have to walk.
Why Skiply — from people who see it coming
The big end of town is already automating everything. Most small businesses can't see it coming — we can.
Our founder, Ben, is a senior digital leader at a large national retailer. From the inside, he sees how the major players are deploying AI — and where it's all heading. That's why he started Skiply: to put the same calibre of automated systems and seamless digital experiences the big end of town is building — without a corporate budget in the hands of smaller businesses. We build and run those systems for you.
Our founder runs a $100M+ digital business and is scaling it rapidly. Not commentating on this shift from the outside; he's paid to drive it.
Adaptation, not size, is the dividing line. Calls, bookings, follow-ups, back office — the businesses that adapt pull away; the ones that don't, big or small, get swallowed.
You work directly with our founder — with a team behind him. He does the thinking on what's worth building and stays accountable; a trusted, capable team builds and runs it. Not a faceless agency, not a one-man band.
- Scoped before you spend
- A detailed, fixed quote before you commit a dollar to a build.
- No lock-in contracts
- If it isn't earning its keep, you shouldn't be paying for it.
- ROI or we say so
- If the numbers don't stack up for your business, we'll tell you — we won't recommend a build that doesn't pay for itself.
How it works
We come into your business, not over the top of it — and most basic builds are live within 14 days of quote acceptance.
Discovery
We get into your business and see how it actually runs.
Diagnosis
Together we find what automation can genuinely fix — and what it can't.
Design
We architect the solution side by side, no black boxes.
Build
We build and test it properly before it touches a customer.
Deploy & manage
Live, monitored, and improving as your business changes.
Step one · one-time · no commitment
Not sure where to start? Start with the audit.
Before anything gets built, the AI Opportunity Audit tells you what's real: we review how your business actually runs and hand you a written report — where AI genuinely helps, where it doesn't, what each opportunity is worth, and what it would cost. Yours either way, no obligation to build anything.
Free
$1,500
incl. GST
What you and your customers will see
No mystery box. The chatbot that captures your leads, the dashboard where they land, and the booking your customers see — the real thing, not a stock photo.
On your phone
It all fits in your pocket.
The agents work your front line; your dashboard rides in your pocket. Your customers get a slick chatbot and instant booking — you get every lead the moment it lands, scored and ready to call. Installable like an app (no app store), run from the ute, the job or the couch.
See how the dashboard works →
Ready to see what this looks like for your business?
A free discovery call — about half an hour. Bring your messiest process and you'll get a straight read on what's worth automating first.
Pick a time to chatConnects to the tools you already use
Your build plugs into the software you already run — calendar, accounting, job and CRM tools — so AI fits your setup instead of replacing it. A few of the common ones:
…and most of the rest of your stack. If something genuinely can't be reached, we tell you during design — not after you've paid.
Proudly local
On the ground in the Northern Rivers & Gold Coast.
Close enough to sit across the table, not just on the other end of a video call. We work with service businesses from Ballina, Byron Bay, Lennox Head through to the Gold Coast.
See our service areas →Fair questions, straight answers
How is this different from just using ChatGPT?
ChatGPT is a brilliant general tool — but it doesn't answer your phone, book into your calendar, follow up a quiet lead at 9pm, or know your prices and your rules. The gap between a clever chat window and something that reliably runs a slice of your business is the entire job. We build that second thing: wired into your systems, set up around how you actually operate, working while you're on the tools. Anyone can open ChatGPT; making it do real work in a real business is a different thing.
We've tried AI tools before and nothing stuck — why is this different?
Usually because the tool was bought, not fitted. An off-the-shelf app does the easy 20% and leaves you to wire in the 80% that's specific to your business — and that's where it dies, a few weekends in. We start from where AI genuinely pays off for you (sometimes the honest answer is "not here yet"), build it into your actual workflow, and stay on it so it keeps working when something upstream changes. You're not buying software and hoping — there's an operator accountable for the outcome.
How do you stop the AI making mistakes?
We design it to fail like a careful employee, not a confident one. It works inside rules you set, hands off to a human when it's unsure instead of bluffing, and logs everything so we can see misses and tune them out. You hear and approve it before it ever goes live. The bar isn't "perfect" — it's "reliably better than the missed call or the enquiry that sits in an inbox," and you can watch it clear that bar.
Is our business data secure?
Your data is yours — we host it, we never own it, sell it, or use it for anything beyond running your solution. We keep it on Australian-hosted infrastructure wherever the platforms allow, and document exactly what's stored where so your privacy policy can say so accurately. If a part of the build can't meet that standard, we tell you in design, not after.
Do we need to know exactly what we want before we start?
No — working that out is our job, and it's where the operator background earns its keep. Most owners know the symptom ("we're missing calls," "leads go cold") not the fix. We look at how your business actually runs and tell you honestly where AI pays off and where it doesn't. You don't need a spec; you need the problem. We bring the rest.
How long does it take to set up?
Most basic builds are live within about 14 days of you accepting the quote. Bigger, multi-system builds take longer, and we give you a real timeline up front — not a hopeful one. We'd rather it land working than land fast, but for the common starting points, fast and working is the usual outcome.
Built and run by Ben — a senior digital leader who runs a $100M+ digital business, grown close to 40% in four years.
He started Skiply to give local businesses the same calibre of automation the big end of town builds — without the corporate budget. The full story →
Wondering what AI could actually fix in your business?
A discovery call costs nothing and you'll leave with a clearer picture either way — even if we never work together.